Your Health Care MVP Wants to Help
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All the major sports leagues celebrate their best players. But what if there was a Most Valuable Player (MVP) award for your health care team? A Blue Cross Blue Shield nurse just might take home the prize.

If you are covered under a Blue Cross Blue Shield medical plan and have a complex medical situation or a chronic health condition, your health care team includes a MVP – a specially trained Blue Cross Blue Shield nurse (or other health professionals) to support your doctor and other members of your health care team.

Working with a Blue Cross Blue Shield nurse can help you overcome the physical and emotional challenges of a complex medical situation or living with a chronic health condition.

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Your MVP Calls You

Like any MVP, your Blue Cross Blue Shield nurse is proactive and has important information for you. If you receive a call, it’s because you have been identified as someone who could benefit from a telephone conversation with a nurse. These are not sales calls; no one will try to sell you anything.

A Blue Cross Blue Shield nurse can help you if you have:

  • A complex medical situation, such as a major accident, organ transplant or cancer.
  • A chronic condition, such as asthma, diabetes, low back pain or heart disease.
  • An upcoming surgery scheduled.
  • A high-risk pregnancy.

You might also receive a call from a Blue Cross Blue Shield nurse if you state in your Well-Being Assessment that you want to make lifestyle improvements, such as losing weight or quitting tobacco. Read more about how a Blue Cross Blue Shield nurse can help.

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Winning Plays

A Blue Cross Blue Shield MVP nurse can help you make many winning health care plays:

  • Help you manage symptoms more effectively so you can avoid unnecessary office visits, hospital stays, procedures, and prescription medications.
  • Learn more about treatment options so you can make informed choices offering the best value for your health care dollar.
  • Help you coordinate complex care.
  • Save money. Better management of chronic illnesses means more efficient and effective care: fewer complications, fewer emergency room visits, and fewer hospital stays.
  • If you’re newly diagnosed with a chronic illness, the nurse can help you develop the knowledge, skills, and confidence to better self-manage disease-related problems.
  • Provide tools and information to help you take a more active role in your care.
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What Position Does My Doctor Play?

Your doctor is your medical “head coach,” but a Blue Cross Blue Shield nurse can be a valuable addition to your overall treatment plan. By communicating with your doctor and carefully monitoring your signs and symptoms, the Blue Cross Blue Shield nurse may help you avoid more serious problems. And help is available when you need it, not just during an often brief doctor visit.

Game Rules

Working with a Blue Cross Blue Shield nurse MVP is:

  • Provided at no additional cost to you and your eligible dependents.
  • Voluntary. If you have a chronic health condition, you’re not required to participate.
  • Confidential. No one at BMC will see your individual medical records or health information.

Connect with Your MVP

If a Blue Cross Blue Shield number calls you, answer your phone. Or, you can call the number on your Blue Cross Blue Shield medical ID card and ask to speak to a nurse about your medical situation.

Disclaimer:

The content on this site includes links to tools and information that are not the property of BMC Software, and BMC Software is not responsible for their accuracy, completeness or continued availability. Some of the material contained in this site is based on official plan documents. It is not, nor is it intended to be, the legal plan document or a contract between the company and any employee or contractor. Every effort has been made to ensure the accuracy of this material. In the unlikely event that there is a discrepancy between the site and the official plan documents, the official plan documents will control. BMC Software reserves the right to amend or terminate the plan(s) or program(s) at any time. If you believe the benefits do not describe those available to you, contact the Benefits Center at 877-BMC-4849.

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Resources

Find FAQs, rates, benefit provider websites and more.

Plan Contact Information
Enrollment Presentation
Benefits Webinar
Summary of Advocacy Services
HSA Trustee Transfer Form
Request to Close HSA Form
2012 Rates
Medco Preventive Drug List
How to Change Your HSA Contribution
Register for Aetna Navigator

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Blue365 Discount Program

Icon-pdf2017 Information

Retirement

Icon-pdfBCBSTX Resources

Blue Access Mobile
Benefits Value Advisors
Nurseline

Icon-pdfOther Resources/Services

Dependent Verification
Wellness Program Overview
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Benefit Presentations

View recorded WebEx presentations on benefits topics.

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Resources

Find FAQs, rates, benefit provider websites and more.

FAQs About Medication Management
2013 Rates
2013 Rates with Wellness Discount
Plan Contact Information
Summary of Advocacy Services
Register for Aetna Navigator
Age 65 Reminder Email
How to Request STD and/or FMLA

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Blue365 Discount Program

Icon-pdf2017 Information

Retirement

Icon-pdfBCBSTX Resources

Blue Access Mobile
Benefits Value Advisors
Nurseline

Icon-pdfOther Resources/Services

Dependent Verification
Wellness Program Overview
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Benefit Presentations

View recorded WebEx presentations on benefits topics.

Annual Enrollment Presentation
Replay the Employee WebEx on 2013 Enrollment
ESPP Webinar
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Resources

Find FAQs, rates, benefit provider websites and more.

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Blue365 Discount Program

Icon-pdf2014 Information

2014 Rates
2014 Plan Contact Information
Affordable Care Act FAQs
Annual Enrollment FAQs
FAQs About Medication Management

Icon-pdf2017 Information

Retirement

Icon-pdfBCBSTX Resources

Blue Access Mobile
Benefits Value Advisors
Nurseline

Icon-pdfBlue Cross Blue Shield Information

Transition of Care Summary
PPO Plan Changes Summary
Benefits Value Advisors
Blue365 Discount Program
Duty Calls Parenting App
Find Doctors App
Nurseline
Blue Access Mobile

Icon-pdfOther Resources/Services

Dependent Verification
Wellness Program Overview

Icon-pdfOther Services

MetLife BMC Dental Plan
Magellan EAP Highlights
Teladoc Services Highlights
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Benefit Presentations

View recorded WebEx presentations on benefits topics.

Annual Enrollment Presentation
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Resources

Find FAQs, rates, benefit provider websites and more.

Icon-pdf

Blue365 Discount Program
2016 Step it Up Team Tip Sheet.pdf

Icon-pdf2015 Information

2015 Rates
2015 Plan Contact Information
2015 Annual Limits

Icon-pdf2017 Information

Retirement

Icon-pdfBCBSTX Resources

Blue Access Mobile
Benefits Value Advisors
Duty Calls Parenting App
Find Doctors App
Nurseline

Icon-pdfOther Resources/Services

Medicare, Social Security and Health Savings Accounts
FAQs About Medication Management
MetLife BMC Dental Plan
Magellan EAP Highlights
Teladoc Services Highlights
Dependent Verification
Wellness Program Overview
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Benefit Presentations

View recorded WebEx presentations on benefits topics.

Annual Enrollment Presentation
Medicare, Social Security and Health Savings Accounts
HSA & Medicare
Mythsmashers
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Resources

Find FAQs, rates, benefit provider websites and more.

Icon-pdf

Blue365 Discount Program

Icon-pdf2016 Information

BMC 2016 Step Therapy Drug List
BMC 2016 Prior Authorization Drug Lists
Express Scripts Maintenance Medication List

Icon-pdf2017 Information

2016 Rates
2016 Annual Limits
2016 Plan Contacts
Retirement

Icon-pdfBCBSTX Resources

Blue Access Mobile
Benefits Value Advisors
Nurseline

Icon-pdfOther Resources/Services

Dependent Verification
Wellness Program Overview
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Benefit Presentations

View recorded WebEx presentations on benefits topics.

Annual Enrollment Presentation
Medicare, Social Security and Health Savings Accounts
Watch a recorded employee meeting
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Resources

Find FAQs, rates, benefit provider websites and more.

Icon-pdf

2017 Plan Contacts
Blue365 Discount Program

Icon-pdf2017 Information

2017 Rates
2017 Annual Limits
Retirement
2017 Step it Up Team Tip Sheet.pdf

Icon-pdfBCBSTX Resources

Blue Access Mobile
Benefits Value Advisors
Nurseline

Icon-pdfOther Resources/Services

Dependent Verification
Wellness Program Overview
FAQs About Medication Management
Magellan Employee Assistance Program
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Benefit Presentations

View recorded WebEx presentations on benefits topics.

Annual Enrollment Presentation
Medicare, Social Security and Health Savings Accounts
Watch a recorded employee meeting
×

Resources

Find FAQs, rates, benefit provider websites and more.

Icon-pdf

Blue365 Discount Program
2018 Annual Limits

Icon-pdf2017 Information

Retirement

Icon-pdf2018 Information

2018 Rates

Icon-pdfBCBSTX Resources

Blue Access Mobile
Benefits Value Advisors
Nurseline

Icon-pdfOther Resources/Services

Dependent Verification
Wellness Program Overview
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Benefit Presentations

View recorded WebEx presentations on benefits topics.

Annual Enrollment Presentation
Medicare, Social Security and HSAs Presentation
Annual Enrollment Recorded Meeting
Medicare, Social Security and HSAs Recorded Meeting
×

Resources

Find FAQs, rates, benefit provider websites and more.

Icon-pdf

Blue365 Discount Program
2019 Rates
2019 Annual Limits

Icon-pdf2017 Information

Retirement

Icon-pdfBCBSTX Resources

Blue Access Mobile
Benefits Value Advisors
Nurseline

Icon-pdfOther Resources/Services

Dependent Verification
Wellness Program Overview
×

Benefit Presentations

View recorded WebEx presentations on benefits topics.

Annual Enrollment Presentation
Annual Enrollment Recorded Meeting
Medicare, Social Security and HSAs Recorded Meeting
Medicare, Social Security and HSAs Presentation
×

Resources

Find FAQs, rates, benefit provider websites and more.

Icon-pdf

Blue365 Discount Program
2020 Rates
2020 Annual Limits
Annual Enrollment Presentation
Medicare, Social Security and HSAs Presentation

Icon-pdf2017 Information

Retirement

Icon-pdfBCBSTX Resources

Blue Access Mobile
Benefits Value Advisors
Nurseline

Icon-pdfOther Resources/Services

Dependent Verification
Wellness Program Overview
×

Benefit Presentations

View recorded WebEx presentations on benefits topics.

Annual Enrollment Presentation
Annual Enrollment Recorded Meeting
Medicare, Social Security and HSAs Presentation
Medicare, Social Security and HSAs Recorded Meeting
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